Terms & Conditions

1. Acceptance of Terms

By using the Palmetto Power Systems website, customer portal, or services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services

Palmetto Power Systems provides generator sales, installation, maintenance, repair, and electrical contracting services. Quotes and estimates are valid for the period stated on the document. Final pricing may be adjusted for site conditions, permits, or changes in scope agreed upon with you.

3. SMS Text Messaging Program Terms

When you opt in to text notifications from Palmetto Power Systems, you agree to receive service-related SMS messages (appointment reminders, scheduling updates, work order status, invoices, and conversational replies from our team) at the mobile number you provide.

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• Reply STOP at any time to cancel and stop receiving messages.
• Reply HELP for assistance, or call us at 843-466-4488.
• Opting in is voluntary and is not a condition of any purchase.
• Supported carriers are not liable for delayed or undelivered messages.
• Your mobile number and opt-in consent will never be shared with third parties or affiliates for marketing or promotional purposes — see our Privacy Policy.

4. Payments & Billing

Invoices are due according to the payment terms shown on each invoice. Online payments are processed securely by our payment processor. Late payments may be subject to fees as indicated on the invoice or agreed contract.

5. Warranties

Equipment is covered by the manufacturer's warranty. Workmanship warranties, where applicable, are stated on your quote, contract, or invoice. Warranties do not cover damage from misuse, neglect, acts of nature, or work performed by others.

6. Limitation of Liability

To the fullest extent permitted by law, Palmetto Power Systems is not liable for indirect, incidental, or consequential damages arising from use of our website or services. Nothing in these terms limits liability that cannot be limited under applicable law.

7. Website Use

Content on this website is provided for general information and may change without notice. You may not misuse the website, attempt unauthorized access, or use content for commercial purposes without permission.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. The "Last updated" date above reflects the latest revision. Continued use after changes constitutes acceptance.

9. Contact

Questions? Contact Palmetto Power Systems at 843-466-4488 or through our contact page.